As the leading online shopping platform in Pakistan, Daraz has ensured the strict implementation of standard operating procedures (SOPs) at all facilities since March 2020, when the COVID19 pandemic broke out in the country.
In addition to implementing a work-from-home policy for all office staff, Daraz has also ensured that all warehouse staff and DEX Heros practice social distancing. Daily temperature checks are conducted and personal protective equipment (PPE) such as gloves, masks, and sanitizers has been made available. Employees have also been advised to stay at home if they feel unwell.
“We are constantly exploring new avenues of innovation that will not only propel digitization in Pakistan but which will also serve our key stakeholders. The health and safety of our employees have remained our utmost priority during this uncertain period and our partnership with Naya Jeevan is a major component of our ongoing commitment to the safety, health & wellbeing of thousands of contractual workers in our value chains and their families. We are very proud to offer them quality healthcare,” Ahmed Tanveer, Chief Operations Officer, Daraz Pakistan said.
Daraz and Naya Jeevan have co-created a purpose-built insurance plan, featuring a technology-enabled, health & well-being intervention powered by doctHERs, Pakistan’s fastest-growing network of online female doctors, therapists, pharmacists, and nutritionists.
Naya Jeevan is affiliated with doctHERs and has been championing the right to health & life insurance coverage for low and middle-income workers in corporate value chains and other segments of Pakistani society for the past 8 years. More than 80% of Naya Jeevan’s portfolio of 50,000+ active members across Pakistan consists of beneficiaries who have never been enrolled in a health or life insurance program.
For the first time ever, these contract workers have access to a Coordinated Care program in which their outpatient services (OPD) will be fully curated and guided by Naya Jeevan across all healthcare venues – in-network, diagnostic labs, pharmacies, and consultant clinics.
“We are extremely proud to partner with Daraz on this pioneering corporate health and wellness initiative. Naya Jeevan and its sister concern doctHERs have always championed the right to quality healthcare for the millions of blue-collar workers (and their families) linked to our corporate value chains. We look forward to continuing our trend of introducing innovative, high-impact, workforce retention and customer loyalty programs in collaboration with conscientious, market leaders such as Daraz” – Khaqan Sikander, CEO Naya Jeevan & doctHERs